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    The authoritative register of the agreements and policies governing trade on Gloseg. Each entry states its version in force and effective date, and reflects the operative text. Documents undergoing review are withheld until published.

    Governing document
    Binding terms

    Terms of Service

    The master platform agreement governing access to Gloseg, organization accounts, order formation, escrow settlement and the limits of Gloseg's intermediary role.

    Version 2.0 · Effective 16 August 2026 · Requires acceptance

    Governing document
    Binding terms

    Privacy Policy

    How Gloseg collects, uses, shares and retains personal data across accounts, verification, trade records, messaging and support, and how data subject rights are exercised.

    Version 2.0 · Effective 16 August 2026 · Requires acceptance

    Agreements

    Versioned. Material change re-accepted.

    Slow-changing instruments. Material changes are versioned and, where they bind you, re-accepted.

    Cookie PolicyBinding termsEveryone

    Cookies, local storage and pixels used by Gloseg, the granular consent categories, and how to change or withdraw consent.

    Version 1.2 · Effective 16 August 2026

    Acceptable Use PolicyBinding termsEveryone

    Prohibited content and conduct across every Gloseg surface, detection and moderation practice, and the graduated enforcement ladder.

    Version 1.2 · Effective 16 August 2026 · Requires acceptance

    Buyer Terms & ConditionsBinding termsBuyers

    The terms governing buying organizations sourcing on Gloseg, including sourcing conduct, escrow payment, import responsibility and dispute routes.

    Version 2.0 · Effective 16 August 2026 · Requires acceptance

    Incorporates by reference

    • Restricted & Prohibited Items Policy
    • Gloseg Commission & Fee Schedule
    AI & Trade Intelligence NoticeGuidanceEveryone

    Where AI assists on Gloseg, the advisory nature of every output, data handling for AI features, and prohibited uses.

    Version 1.0 · Effective 16 August 2026

    Purchase AgreementBinding termsBuyers

    The cross-border B2B sale terms incorporated into every Gloseg order between a buying organization and a supplying organization.

    Version 1.2 · Effective 16 August 2026 · Requires acceptance

    Gloseg Trade Assurance PolicyBinding termsBuyers

    The scope, limits, evidence standards and claim process of the Gloseg Trade Assurance protection programme.

    Version 1.2 · Effective 16 August 2026 · Requires acceptance

    Refund & Dispute Resolution PolicyBinding termsBuyers

    The grounds, evidence standards, timelines and remedies for order disputes and refunds executed from escrow.

    Version 2.1 · Effective 16 August 2026 · Requires acceptance

    Seller Terms & ConditionsBinding termsSuppliers

    The terms governing selling organizations established in Africa that list, quote and fulfil orders on Gloseg.

    Version 1.2 · Effective 16 August 2026 · Requires acceptance

    Incorporates by reference

    • Gloseg Commission & Fee Schedule
    • Seller Performance Standards
    • Product Listing Policy
    • Restricted & Prohibited Items Policy
    • Verification & Trust Policy
    Organization & Team Account TermsBinding termsOrganizations

    How organization accounts, member roles, authority to bind, ownership transfer and organization statuses work on Gloseg.

    Version 1.0 · Effective 16 August 2026 · Requires acceptance

    Incorporates by reference

    • Verification & Trust Policy
    Intellectual Property PolicyBinding termsTrade compliance

    Rights holder notices, the takedown and counter-notice procedure, repeat-infringer strikes, and IP warranties for listing content.

    Version 2.0 · Effective 16 August 2026 · Requires acceptance

    Payments, Escrow & Payouts TermsBinding termsPayments & money

    How money moves on Gloseg: quoting, fees and commission, escrow holds, milestone release, operator-triggered payouts, refunds, and screening holds.

    Version 1.0 · Effective 16 August 2026 · Requires acceptance

    Incorporates by reference

    • Gloseg Commission & Fee Schedule
    Anti-Fraud & Security PolicyBinding termsConduct & platform

    Fraud and abuse categories, detection and investigation practice, interim measures, enforcement ladder and coordinated vulnerability disclosure.

    Version 2.2 · Effective 16 August 2026

    Community GuidelinesBinding termsConduct & platform

    Identity, posting standards, commercial boundaries, confidentiality and reputation integrity rules for the Gloseg community.

    Version 2.2 · Effective 16 August 2026

    Sanctions & Trade Compliance PolicyBinding termsTrade compliance

    Screening, restricted parties and jurisdictions, controlled goods, AML expectations and the holds Gloseg applies on a compliance match.

    Version 1.0 · Effective 16 August 2026 · Requires acceptance

    Incorporates by reference

    • Restricted & Prohibited Items Policy
    • AfCFTA Trade Compliance Guide

    Operational rules

    Changes on notice. No re-acceptance.

    Operating settings the agreements incorporate by reference: fees, thresholds and controlled-goods lists. Versioned and notified, and always read subject to the agreements.

    Product Listing PolicyBinding termsSuppliers

    The data, media, substantiation and moderation standards every Gloseg listing must meet.

    Version 2.1 · Effective 16 August 2026

    Incorporated into

    • Terms of Service
    • Seller Terms & Conditions
    Seller Performance StandardsBinding termsSuppliers

    The metrics, thresholds, remediation stages and appeal routes that govern seller standing on Gloseg.

    Version 2.2 · Effective 16 August 2026

    Incorporated into

    • Seller Terms & Conditions
    AfCFTA Trade Compliance GuideGuidanceTrade compliance

    Operational guidance on rules of origin, documentation and preferential treatment for intra-African trade conducted through Gloseg.

    Version 2.1 · Effective 16 August 2026

    Incorporated into

    • Sanctions & Trade Compliance Policy
    Restricted & Prohibited Items PolicyBinding termsTrade compliance

    Goods that may never be traded on Gloseg and goods that may be traded only with licences, certificates or category approval.

    Version 2.1 · Effective 16 August 2026

    Incorporated into

    • Terms of Service
    • Seller Terms & Conditions
    • Buyer Terms & Conditions
    • Sanctions & Trade Compliance Policy
    Gloseg Commission & Fee ScheduleBinding termsPayments & money

    The operational rules register for commission rates by tier, tier qualification thresholds, payout timing, gateway cost allocation and the 14 day rate change rule.

    Version 1.0 · Effective 16 August 2026

    Incorporated into

    • Terms of Service
    • Seller Terms & Conditions
    • Buyer Terms & Conditions
    • Payments, Escrow & Payouts Terms
    Verification & Trust PolicyGuidanceOrganizations

    What Gloseg verifies, the documents required, how badges are earned, and the express limits of what verification evidences.

    Version 1.0 · Effective 16 August 2026

    Incorporated into

    • Terms of Service
    • Seller Terms & Conditions
    • Organization & Team Account Terms