Intellectual Property Policy

Intellectual Property Policy

Gloseg B2B Limited Effective Date: August 16, 2026 Version: 2.0

Definitions

"Gloseg" means Gloseg B2B Limited, headquartered in Accra, Ghana, with registrations in Nigeria and the United Kingdom, operator of the Platform.

"Platform" means the Gloseg B2B marketplace, including its website, applications, software, design, and underlying technology.

"Organization" means the registered business entity, Seller or Buyer, on whose behalf Users act on the Platform.

"User" means an individual with an account associated with an Organization.

"Platform IP" means all intellectual property rights in the Platform itself, including its software, source code, database structures, visual design, trademarks, logos, and documentation, owned or licensed by Gloseg.

"User Content" means any material a User or Organization submits to or through the Platform, including Listing descriptions, product images, Certifications, organization profiles, marks and logos, RFQ and Quote text, and messages.

"Listing" means a Seller Organization's posted description of goods or services available for quotation or purchase on the Platform.

"Certification" means a product or process certification document submitted to support a Listing or claim, as described in the Verification & Trust Policy.

"Organization Mark" means a trademark, trade name, logo, or other brand indicium of an Organization displayed on its Platform profile or Listings.

"Infringement Notice" means a notice submitted under Section 6 alleging that specific User Content infringes a third party's intellectual property rights.

"Counter-Notice" means a notice submitted under Section 7 by a User whose content was removed, disputing the basis for removal.

"Repeat Infringer" means an Organization or User determined under Section 8 to have infringed third-party intellectual property rights on multiple occasions.

"Confidential Information" means non-public technical, commercial, or pricing information exchanged between Organizations in connection with an RFQ, Quote, or Order, that a reasonable person would understand to be confidential given its nature or the circumstances of disclosure.

1. Purpose and scope

1.1 Purpose

1.1.1 Objective

• This Policy sets out the ownership and licensing of intellectual property on the Platform, the standards Organizations and Users must meet when submitting content, the procedure for addressing alleged infringement, and the treatment of confidential commercial information exchanged in the course of trade.

1.2 Scope

1.2.1 Application

• This Policy applies to every Seller and Buyer Organization, every User acting on their behalf, and all User Content, Listings, RFQs, Quotes, Orders, and communications on the Platform.

1.2.2 Relationship to other policies

• This Policy supplements the Terms of Service, the Acceptable Use Policy, and the Verification & Trust Policy. Where those documents address a specific aspect of content standards or verification, they control for that context, subject to the general standards set out here.

2. Ownership of platform IP and licence to use it

2.1 Gloseg ownership

2.1.1 Reservation of rights

• Gloseg and its licensors own all right, title, and interest in the Platform IP. Nothing in this Policy or in any Order, RFQ, or transaction conducted through the Platform transfers any ownership interest in the Platform IP to any Organization or User.

2.2 Limited licence to users

2.2.1 Scope of licence

• Subject to compliance with this Policy and the Terms of Service, Gloseg grants each User a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended business-to-business trading purposes.

2.2.2 Restrictions

• A User must not copy, reverse engineer, decompile, create derivative works from, or otherwise exploit the Platform IP beyond the scope of the licence in Section 2.2.1, and must not use Gloseg's name, logo, or branding to imply endorsement or affiliation without prior written consent, except as permitted by Section 4 for accurate reference to being a Platform user.

3. Licence users grant to Gloseg over user content

3.1 Grant of licence

3.1.1 Scope

• By submitting User Content, including Listing descriptions, product images, Certifications, and Organization Marks, an Organization grants Gloseg a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, format, and distribute that User Content on and through the Platform, and in Gloseg's marketing of the Platform, for the purpose of operating the marketplace, connecting Sellers and Buyers, and presenting Listings and Organization profiles.

3.2 Limits of the licence

3.2.1 No broader use

• The licence in Section 3.1 does not permit Gloseg to sell, sublicense for use outside the Platform and its marketing, or transfer ownership of User Content to any third party, and does not extend beyond the period the User Content remains active or reasonably necessary for records described in Section 11 of the Anti-Fraud & Security Policy and equivalent retention provisions elsewhere.

3.2.2 Termination of licence

• On removal of a Listing or deletion of an Organization's account, the licence in Section 3.1 ends for future use, without prejudice to Gloseg's ability to retain copies as required for legal, accounting, dispute-resolution, or compliance purposes, or to the extent the User Content appears in records of completed transactions.

3.3 Retained ownership

3.3.1 No transfer of underlying rights

• The Organization retains ownership of its User Content, including its Organization Marks, product images, and Certifications, subject only to the licence granted in Section 3.1.

4. User warranties regarding uploaded material

4.1 Warranties

4.1.1 Rights and authority

• An Organization warrants, in respect of all User Content it submits, that it owns the content or holds all rights and permissions necessary to submit it and grant the licence in Section 3.1, that the content does not infringe any third party's intellectual property rights, and that any Organization Mark, Certification, or product image submitted is genuine and accurately represents the Organization or the goods it offers.

4.1.2 Accuracy of certifications

• An Organization warrants that any Certification it uploads or references in a Listing is a true and unaltered copy of a certification actually issued to it, consistent with the standards in the Verification & Trust Policy, and that it will promptly remove or update any Listing claim that relies on a Certification that has expired or been revoked.

4.2 Indemnity

4.2.1 Scope

• An Organization is responsible for, and will indemnify Gloseg against, claims, losses, and costs arising from a breach of the warranties in Section 4.1, consistent with the indemnity provisions of the Terms of Service.

5. Prohibited intellectual property conduct

5.1 Counterfeit goods

5.1.1 Prohibition

• A Seller Organization must not list, advertise, or offer for sale goods that are counterfeit, that bear a mark identical or confusingly similar to a registered trademark without authorisation, or that are otherwise represented as genuine branded goods when they are not.

5.2 Unauthorised use of marks

5.2.1 Prohibition

• A User must not use a third party's trademark, trade name, or logo in a Listing, Organization profile, or communication in a manner likely to cause confusion as to the source, sponsorship, or affiliation of the goods or the Organization, including use in metadata, keywords, or Listing titles designed to divert search traffic intended for the trademark owner.

5.3 Copied listings

5.3.1 Prohibition

• A Seller Organization must not copy another Organization's Listing description, product images, or Certifications and present them as its own, whether the copied Organization is on the Platform or elsewhere.

5.4 Misuse of certification logos

5.4.1 Prohibition

• A User must not display a certification body's logo or mark on a Listing or profile unless the Organization currently holds a valid, unexpired Certification from that body covering the relevant goods, and must remove such a logo promptly on expiry, revocation, or rejection of the underlying Certification under the Verification & Trust Policy.

5.5 Geographical indication misuse

5.5.1 Application to African export goods

• A Seller Organization must not describe goods using a protected geographical indication, appellation of origin, or region-specific designation, such as those associated with particular African agricultural or crafted export goods, unless the goods genuinely originate from the indicated region and the Organization is entitled to use the designation under applicable law. Misleading use of a regional or geographical designation to imply an origin the goods do not have is prohibited regardless of the goods' quality.

5.6 Other conduct

5.6.1 Residual category

• The categories above are illustrative, not exhaustive. Gloseg operations may treat other conduct that infringes or misappropriates third-party intellectual property rights as a violation of this Policy.

6. Notice and takedown procedure

6.1 Who may submit a notice

6.1.1 Eligible complainants

• A rights holder, or an authorised representative of a rights holder, who believes that specific User Content on the Platform infringes their intellectual property rights may submit an Infringement Notice to legal@gloseg.com.

6.2 Required elements of a complete notice

6.2.1 Content of the notice

• A complete Infringement Notice must include identification of the intellectual property right claimed to be infringed, including registration number where applicable, identification of the specific Listing, Organization profile, or content alleged to infringe, with a URL or sufficient description to locate it, the complainant's contact details and, where applicable, evidence of authority to act on behalf of the rights holder, a statement that the complainant has a good faith belief that the use is not authorised by the rights holder, its agent, or the law, a statement, made under penalty of perjury or an equivalent good faith declaration, that the information in the notice is accurate and that the complainant is the rights holder or authorised to act on its behalf, and the complainant's physical or electronic signature.

6.2.2 Effect of an incomplete notice

• Gloseg may decline to act on a notice that omits a required element under Section 6.2.1 until the complainant provides the missing information.

6.3 Gloseg's response

6.3.1 Review and action

• On receipt of a complete Infringement Notice, Gloseg reviews the notice and, where it reasonably appears well founded, removes or disables access to the identified content, and notifies the affected Organization of the removal and the substance of the notice, subject to any restriction on disclosure required by law.

6.3.2 Indicative timeline

• These are indicative service targets, not contractual commitments.

7. Counter-notice and restoration procedure

7.1 Right to submit a counter-notice

7.1.1 Eligibility

• An Organization whose content was removed under Section 6 may submit a Counter-Notice to legal@gloseg.com if it believes the content was removed as a result of mistake or misidentification, or that it holds the rights or permissions necessary to use the content.

7.2 Required elements of a counter-notice

7.2.1 Content of the counter-notice

• A complete Counter-Notice must include identification of the content removed and its location prior to removal, a statement, made under penalty of perjury or an equivalent good faith declaration, that the Organization has a good faith belief the content was removed as a result of mistake or misidentification, the Organization's contact details, and its physical or electronic signature.

7.3 Restoration process

7.3.1 Notice to complainant and restoration window

• On receipt of a complete Counter-Notice, Gloseg forwards it to the original complainant. If the complainant does not notify Gloseg that it has initiated a legal proceeding seeking to restrain the Organization's use of the content within ten to fourteen business days, Gloseg may restore the content, unless applicable law or a competing claim requires otherwise.

7.3.2 Discretion

• Gloseg retains discretion to decline restoration where it has independent grounds to believe the content violates this Policy or another Gloseg policy, irrespective of the counter-notice process.

8. Repeat infringer policy

8.1 Escalating consequences

8.1.1 Ladder

8.1.2 Determination of repeat infringer status

• Gloseg operations determines Repeat Infringer status based on the record of confirmed Infringement Notices and internal findings under Section 5, applied per Organization rather than per individual User, given the organization-first structure of Platform accounts.

9. Counterfeit and restricted goods listings

9.1 Removal on identification

9.1.1 Immediate action

• Where Gloseg identifies or receives a credible report that a Listing offers counterfeit goods or goods whose sale would infringe third-party intellectual property rights, Gloseg operations may remove the Listing immediately, without waiting for a complete Infringement Notice, where the indicators of counterfeiting are clear from the Listing itself.

9.2 Interaction with escrow and orders

9.2.1 Pending orders

• Where an Order already exists for goods later identified as counterfeit or infringing, Gloseg operations may place a Transaction Hold on associated Escrow funds under the Anti-Fraud & Security Policy pending investigation, and may withhold Payout consistent with that Policy's escrow and payout safeguards provisions.

10. Trade secrets and confidential information in RFQs and quotes

10.1 Nature of exchanged information

10.1.1 Recognition

• RFQs, Quotes, and related correspondence frequently contain Confidential Information, including pricing, specifications, sourcing terms, and volume commitments. Gloseg recognises the sensitivity of this information to the Organizations exchanging it.

10.2 Obligations between organizations

10.2.1 Use restriction

• An Organization that receives Confidential Information through an RFQ or Quote must use it solely for the purpose of evaluating and, where applicable, performing the related transaction, and must not disclose it to third parties or use it to undercut or disadvantage the disclosing Organization outside the legitimate negotiation process, except with the disclosing Organization's consent or as required by law.

10.3 Gloseg's role

10.3.1 Platform as conduit

• Gloseg transmits RFQ and Quote content as a service to facilitate trade and does not review it for confidentiality classification. Organizations remain responsible for marking or otherwise indicating the sensitivity of information they consider confidential and for their own contractual arrangements regarding confidentiality where a higher standard of protection is required.

11. Feedback and suggestions licence

11.1 Grant

11.1.1 Scope

• If a User submits feedback, suggestions, or ideas regarding the Platform to Gloseg, the User grants Gloseg a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and incorporate that feedback into the Platform without obligation or compensation to the User.

12. Third-party and open-source components

12.1 Use of third-party components

12.1.1 Acknowledgement

• The Platform may incorporate third-party software components, including open-source components, each subject to its own licence terms. Use of the Platform does not grant a User any rights in those components beyond what is necessary to use the Platform as intended.

13. Enforcement discretion and no obligation to monitor

13.1 Discretion

13.1.1 General authority

• Gloseg operations may take any action described in this Policy, and any further action reasonably necessary to protect the intellectual property rights of Gloseg, Organizations, and third parties, at its discretion.

13.2 No general monitoring obligation

13.2.1 Statement

• Gloseg does not undertake to actively monitor all User Content for potential infringement prior to publication. Gloseg relies on Verification review, automated risk signals, Infringement Notices, and Abuse Reports to identify violations of this Policy, consistent with the detection measures described in the Anti-Fraud & Security Policy.

14. Interaction with the acceptable use policy and verification & trust policy

14.1 Coordinated enforcement

14.1.1 Cross-reference

• Conduct that violates this Policy may also violate the Acceptable Use Policy, in which case Gloseg operations may apply outcomes under either or both policies. Where a Certification or Verification Document underlying an intellectual property claim is found falsified, the falsified-document consequences of the Verification & Trust Policy apply in addition to the outcomes described in this Policy.

15. Amendments and notice

15.1 Changes to this policy

15.1.1 Notice

• Gloseg may amend this Policy from time to time. Material changes are notified through the Platform or by email to registered Organization contacts at least fourteen days before taking effect, except where required sooner by law or to address an active infringement risk.

16. Governing law and jurisdiction

16.1 Governing law

16.1.1 Primary law

• This Policy is governed by the laws of Ghana. Nothing in this Policy limits the application of mandatory local intellectual property law in the Organization's jurisdiction of establishment.

16.2 Jurisdiction

16.2.1 Forum

• Subject to any mandatory local consumer or employment protections, the courts of Ghana have non-exclusive jurisdiction over disputes arising from this Policy.

Contact

Legal notices, questions about this document, data protection requests and compliance enquiries: legal@gloseg.com

Data subject requests may also be submitted through the Privacy & My Data surface at /privacy/my-data.

Gloseg B2B Limited Accra, Ghana, West Africa