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    Seller help

    Seller Account Setup

    Create and configure your seller profile to start selling

    Help CenterSeller helpAccount Setup

    1Creating Your Seller Account

    Getting started on Gloseg takes just a few minutes. Follow these steps to create your seller account and start reaching buyers across Africa and beyond.

    1

    Enter Your Email Address

    Use your business email for verification. Personal emails (Gmail, Yahoo) are accepted but may slow down verification.

    2

    Enter Business Details

    Company name, country of operation, industry category, and business type (manufacturer, trading company, distributor).

    3

    Create Your Password

    Minimum 8 characters with at least one uppercase letter, one number, and one special character.

    4

    Verify Your Email

    Check your inbox for the verification link. It expires in 24 hours.

    Business Registration Required

    A valid business registration number (CAC in Nigeria, RGD in Ghana, KRA PIN in Kenya) is required for all African market sellers. This helps build buyer trust and is needed for verification.

    gloseg.com/auth/register

    Registration Form Preview

    business@company.com
    ✅ Required
    Company Name Ltd.
    ✅ Required
    RC-123456 (CAC Number)
    ✅ Required

    Required Fields

    FieldRequiredValidation
    Business Email✅ YesValid email format
    Company Name✅ Yes2–100 characters
    Country✅ YesSelect from list
    Business Registration No.✅ YesFormat varies by country
    Phone Number✅ YesInternational format
    WebsiteOptionalValid URL

    2Completing Company Verification

    Verification builds buyer confidence and unlocks premium features. Higher tiers get more visibility and higher escrow limits.

    5

    Verification Tiers

    24hrs

    Fastest Review

    ∞

    Diamond Escrow Limit

    gloseg.com/seller/documents#verification-submit

    Verification Status Dashboard

    Current Tier🟡 Gold

    Upload bank statement to reach Platinum (3 documents remaining)

    Verification Tiers

    TierDocumentsReview TimeEscrow Limit
    🔵 BasicEmail + PhoneInstant$500
    🟡 Gold (legacy)ID + Business Reg24 hours$5,000
    🟡 Gold+ Tax Certificate48 hours$25,000
    💎 Platinum+ Bank Statement72 hours$100,000
    👑 Diamond+ Site Inspection5–7 daysUnlimited

    Fast-Track to Gold

    Upload all required documents during registration to get Gold status within 48 hours instead of upgrading one tier at a time.

    3Uploading Business Documents

    Learn how to upload your verification documents correctly to avoid delays.

    PDF

    Preferred format

    10 MB

    Max PDF size

    5 MB

    Max image size

    Upload Steps

    1

    Go to Verification Page

    Navigate to Seller Dashboard → Verification.

    2

    Select Document Type

    Choose the document type from the dropdown (ID, Business Reg, Tax Cert, etc.).

    3

    Upload Your File

    Click Upload or drag and drop your file. Accepted: PDF, JPG, PNG, HEIC.

    4

    Submit for Review

    Wait for the upload confirmation, then submit. Our team reviews within the stated timeline.

    Common Rejection Reasons

    • Blurry or cropped images - ensure all text is readable
    • Expired documents - all documents must be current
    • Name mismatch between ID and business registration
    • Password-protected PDFs - remove password before uploading

    Related articles

    Product Listing Guidelines

    Verification Tiers

    Account Settings

    Still need help

    Talk to the Gloseg support team

    If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.

    Contact supportsupport@gloseg.comWhatsApp

    Trusted across African trade

    Gloseg Institutional Memberships & Trade Credentials

    Gloseg participates in leading African trade, due-diligence and payment institutions supporting trusted cross-border commerce.

    Institutional memberships & export registrations

    African trade ecosystem

    • African Union
    • Afreximbank
    • Ecobank, The Pan African Bank
    • Flutterwave
    • Pan African Chamber of Commerce and Industry
    • Asian-African Chamber of Commerce and Industry
    • Ethiopian Airlines
    • Kuehne and Nagel
    • DHL Global Forwarding
    • MSC Mediterranean Shipping Company
    • COSCO Shipping
    • Hapag-Lloyd
    • CMA CGM
    • Maersk

    Corporate memberships are listed separately from broader institutional ecosystem marks and from supplier credentials published on company profiles.

    Trade intelligence

    Join our African trade community

    Weekly intelligence on African market trends, newly verified suppliers, and live trade opportunities across the continent.

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    Gloseg

    Africa-focused B2B marketplace and trade platform connecting verified African suppliers with buyers worldwide. Escrow-backed payments and export documentation support are available on the platform.

    Gloseg HQ: Airport City,
    Liberation Road, Accra, Ghana, West Africa
    +233 208 717 534support@gloseg.com

    Also in London · Lagos · Monrovia · All offices

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