Seller help
Upgrade your verification status to unlock premium features
Verification tiers signal trust to buyers. Each tier requires progressively more documentation but unlocks greater benefits.
Tier Progression - Your Profile
Current: Gold • Upload 2 more docs to reach Platinum
3
Tier levels
3×
More inquiries (Gold)
5×
Search boost (Diamond)
| Feature | Gold | Platinum | Diamond |
|---|---|---|---|
| Trust Badge | ✓ | ✓ | ✓ |
| Search Boost | 2× | 3× | 5× |
| Escrow Limit | $25K | $100K | ∞ |
| Featured Placement | - | ✓ | ✓ |
| Priority Support | - | ✓ | ✓ |
| Commission Rate | 10% | 7% | 5.5% |
| Analytics Dashboard | Advanced | Advanced | Premium |
| Dedicated Account Manager | - | - | ✓ |
Gold Sellers Get 3× More Inquiries
Data shows Gold-verified sellers receive 3× more buyer inquiries compared to Basic sellers. The trust badge and search boost make a significant difference.
Check Your Current Tier
Go to Seller Dashboard → Verification to see your current status and what's needed for the next tier.
Prepare Required Documents
Gather all documents listed for your target tier. Ensure they're current and names match your registration.
Upload & Submit
Upload each document in the designated slots. Add notes if needed (e.g., explaining a name variation).
Await Review
Our team reviews within the stated timeline. You'll receive email notifications at each stage.
Receive Your New Badge
Once approved, your new tier badge appears on your profile and all listings immediately.
| Document | Gold | Platinum | Diamond |
|---|---|---|---|
| Government ID | ✅ | ✅ | ✅ |
| Business Registration | ✅ | ✅ | ✅ |
| Tax Certificate | ✅ | ✅ | ✅ |
| Bank Statement (3 months) | - | ✅ | ✅ |
| On-Site Inspection | - | - | ✅ |
Still need help
If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.