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    Seller help

    Account Settings

    Configure your seller preferences and security

    Help CenterSeller helpAccount Settings

    1Notification Settings

    Control how and when you receive notifications. Go to Seller Dashboard → Settings → Notifications.

    gloseg.com/seller/settings/notifications

    Notification Preferences

    New Orders
    ✓ Email✓ SMS✓ App
    Payment Received
    ✓ Email✓ SMS✓ App
    Buyer Messages
    ✓ Email- SMS✓ App
    Low Stock
    ✓ Email- SMS✓ App
    Alert TypeEmailSMSIn-App
    New Orders✅✅✅
    Payment Received✅✅✅
    Buyer Messages✅⬜✅
    Low Stock Alerts✅⬜✅
    Review Notifications✅⬜✅
    Security Alerts✅✅✅

    We recommend keeping New Orders and Security Alerts enabled on all channels for fastest response.

    2Team Member Access

    Invite team members and assign roles to manage your seller account collaboratively.

    RolePermissions
    OwnerFull access including billing and account deletion
    ManagerProducts, orders, messages, analytics
    StaffProcess orders, respond to messages, update inventory
    FinanceView payouts, invoices, and financial reports only

    How to Invite Team Members

    1

    Go to Team Management

    Navigate to Settings → Team Management in your seller dashboard.

    2

    Click 'Invite Member'

    Enter their email address and select a role from the dropdown.

    3

    They Accept Invitation

    They receive an email invitation and click to join your team.

    4

    Manage Access Anytime

    To revoke: click the member → 'Remove from Team'.

    3Security Settings

    Protect your seller account with these security features.

    gloseg.com/seller/settings/security

    Security Settings

    Two-Factor Authentication
    Enabled ✓
    Login Alerts
    Active
    Active Sessions
    2 devices

    Two-Factor Authentication (2FA)

    • Authenticator App - Google Authenticator, Authy (recommended)
    • SMS Verification - OTP sent to your registered phone number

    API Key Safety

    • Never share API keys publicly or in code repositories
    • Rotate keys every 90 days
    • Use environment variables, not hardcoded keys
    • Revoke unused keys immediately

    Related articles

    Seller Account Setup

    Verification Tiers

    Payouts & Finances

    Still need help

    Talk to the Gloseg support team

    If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.

    Contact supportsupport@gloseg.comWhatsApp

    Trusted across African trade

    Gloseg Institutional Memberships & Trade Credentials

    Gloseg participates in leading African trade, due-diligence and payment institutions supporting trusted cross-border commerce.

    Institutional memberships & export registrations

    African trade ecosystem

    • African Union
    • Afreximbank
    • Ecobank, The Pan African Bank
    • Flutterwave
    • Pan African Chamber of Commerce and Industry
    • Asian-African Chamber of Commerce and Industry
    • Ethiopian Airlines
    • Kuehne and Nagel
    • DHL Global Forwarding
    • MSC Mediterranean Shipping Company
    • COSCO Shipping
    • Hapag-Lloyd
    • CMA CGM
    • Maersk

    Corporate memberships are listed separately from broader institutional ecosystem marks and from supplier credentials published on company profiles.

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    Gloseg

    Africa-focused B2B marketplace and trade platform connecting verified African suppliers with buyers worldwide. Escrow-backed payments and export documentation support are available on the platform.

    Gloseg HQ: Airport City,
    Liberation Road, Accra, Ghana, West Africa    +233 208 717 534support@gloseg.com

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