Gloseg

Seller help

Account Settings

Configure your seller preferences and security

1Notification Settings

Control how and when you receive notifications. Go to Seller Dashboard → Settings → Notifications.

gloseg.com/seller/settings/notifications

Notification Preferences

New Orders
✓ Email✓ SMS✓ App
Payment Received
✓ Email✓ SMS✓ App
Buyer Messages
✓ Email- SMS✓ App
Low Stock
✓ Email- SMS✓ App
Alert TypeEmailSMSIn-App
New Orders✅✅✅
Payment Received✅✅✅
Buyer Messages✅⬜✅
Low Stock Alerts✅⬜✅
Review Notifications✅⬜✅
Security Alerts✅✅✅

We recommend keeping New Orders and Security Alerts enabled on all channels for fastest response.

2Team Member Access

Invite team members and assign roles to manage your seller account collaboratively.

RolePermissions
OwnerFull access including billing and account deletion
ManagerProducts, orders, messages, analytics
StaffProcess orders, respond to messages, update inventory
FinanceView payouts, invoices, and financial reports only

How to Invite Team Members

1

Go to Team Management

Navigate to Settings → Team Management in your seller dashboard.

2

Click 'Invite Member'

Enter their email address and select a role from the dropdown.

3

They Accept Invitation

They receive an email invitation and click to join your team.

4

Manage Access Anytime

To revoke: click the member → 'Remove from Team'.

3Security Settings

Protect your seller account with these security features.

gloseg.com/seller/settings/security

Security Settings

Two-Factor Authentication
Enabled ✓
Login Alerts
Active
Active Sessions
2 devices

Two-Factor Authentication (2FA)

  • Authenticator App - Google Authenticator, Authy (recommended)
  • SMS Verification - OTP sent to your registered phone number

API Key Safety

  • Never share API keys publicly or in code repositories
  • Rotate keys every 90 days
  • Use environment variables, not hardcoded keys
  • Revoke unused keys immediately

Related articles

Seller Account Setup

Verification Tiers

Payouts & Finances

Still need help

Talk to the Gloseg support team

If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.

Contact supportsupport@gloseg.comWhatsApp