1What is Trade Assurance?
Trade Assurance is Gloseg's buyer protection program combining escrow payment protection with dispute resolution.
Payment Protection
Funds held in escrow until you confirm receipt.
Quality Guarantee
If products don't match specs, you're eligible for a refund.
Shipping Protection
Coverage for goods lost or damaged during transit.
Dispute Mediation
Gloseg mediators help resolve issues fairly.
Coverage by Supplier Tier
| Tier | Max Coverage | Dispute Window |
|---|---|---|
| 🔵 Basic | $500 | 7 days |
| 🟡 Gold (legacy) | $5,000 | 14 days |
| 🟡 Gold | $25,000 | 21 days |
| ⚡ Platinum | $100,000 | 30 days |
| 💎 Diamond | Unlimited | 45 days |
Always Use Trade Assurance
Trade Assurance is free for buyers. Every order through Gloseg's checkout is automatically covered.