Gloseg - Africa's B2B Marketplace

1Placing Your First Order

Gloseg offers two ways to source: Direct Orders for catalog items, and RFQ for custom requirements.

Feature	Direct Order	RFQ
Best For	Standard catalog items	Custom specs, bulk
Pricing	Fixed	Negotiable
Timeline	Instant checkout	Quotes in 24–48hrs
Customization	None	Full

Order Flow

Select Product→Choose Qty→Review Terms→Pay via Escrow→Shipped→Delivered

First Order Tip

Start with a small trial order to verify product quality before committing to larger volumes.

2Payment Methods

All payments are processed through our secure escrow system. Funds are held until you confirm receipt.

gloseg.com/checkout/payment

Escrow Payment Flow

You Pay

Supplier Ships

You Receive

Funds Released

Bank

1.5% fee

MoMo

2% fee

Card

2.9% fee

L/C

Varies

Never Pay Outside Gloseg

Off-platform payments are not covered by Trade Assurance and you lose all buyer protections.

3Managing Your Orders

Track all your orders from your Buyer Dashboard with real-time status updates.

gloseg.com/buyer/orders

Order Management Dashboard

GLO-ORD-2025-A7K3M2In Transit

GLO-ORD-2025-B2M9P4Delivered

GLO-ORD-2025-C5P1R8Processing

Order Number Format

GLO-ORD-2025-XXXXXX

Example: GLO-ORD-2025-A7K3M2

Use this on /track-order for public tracking.

Order Statuses

Pending Payment - Awaiting your payment to escrow

Payment Confirmed - Escrow received, supplier notified

Processing - Supplier preparing your order

Shipped - Order dispatched, tracking available

Delivered - Order received at destination

Completed - Receipt confirmed, escrow released

Stay Updated

Enable push notifications in your account settings for instant updates at every stage.

Orders & Payments