1Return Policy Overview
Gloseg's return and refund policy protects buyers while being fair to sellers. All Trade Assurance orders are covered.
Eligible for Return
Wrong product received
Quality doesn't meet agreed specs
Damaged in transit
Short shipment (less qty than paid)
Significantly differs from listing
Not Eligible
Custom-manufactured items
Perishable goods (unless quality issues on delivery)
Receipt already confirmed & escrow released
Returns requested after 15 days
Critical: Don't Confirm Receipt Too Early
Do not click "Confirm Receipt" until you have thoroughly inspected your goods. Once confirmed, escrow is released.