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    Buyer help

    Getting Started

    Set up your buyer account and start sourcing from Africa

    8 min read3 sections
    Help CenterBuyer helpGetting Started

    In this article

    1Creating Your Buyer Account

    Getting started on Gloseg takes just a few minutes. Follow this guide to create your buyer account and begin sourcing products from verified African suppliers.

    1

    Visit the Sign Up Page

    Navigate to gloseg.com/auth and click 'Create Account'.

    2

    Enter Your Email

    Use a valid business email. Business emails get priority verification.

    3

    Set Your Password

    Choose a strong password with at least 8 characters, including uppercase, lowercase, and a number.

    4

    Verify Your Email

    Check your inbox for a verification link. Click it within 24 hours to activate.

    5

    Complete Your Profile

    Add your company name, country, and sourcing interests to unlock personalized recommendations.

    Quick Tip

    You can also sign up with Google for faster onboarding. Your Google profile data will pre-fill your account details.

    2Completing Your Profile

    A complete profile helps suppliers understand your business needs. Buyers with complete profiles receive 40% more responses.

    gloseg.com/buyer/profile

    Buyer Profile Completion

    Profile Completion75%

    Add your industry and annual sourcing volume to reach 100%

    40%

    More responses

    25%

    Better with photo

    2FA

    Required for orders

    FieldRequiredWhy It Matters
    Company NameYesBuilds trust with suppliers
    CountryYesEnables shipping cost estimates
    Phone NumberYesFor order notifications and 2FA
    IndustryOptionalPersonalizes recommendations
    Annual Sourcing VolumeOptionalHelps suppliers prioritize inquiries

    Important

    Your phone number must be verified to place orders. Unverified accounts cannot proceed past checkout.

    3Understanding the Marketplace

    Gloseg is Africa's premier B2B trade marketplace connecting buyers worldwide with verified African manufacturers, farmers, and exporters.

    How Gloseg Works

    1

    Discover

    Search products by category, HS code, or country. Filter by verification tier.

    2

    Connect

    Send inquiries, request quotes (RFQ), or place orders directly.

    3

    Trade Safely

    Pay through escrow, track shipments, resolve disputes with Trade Assurance.

    Trust Badges Explained

    BadgeMeaning
    ✅ VerifiedBusiness documents reviewed and approved
    🛡️ Trade AssuredProtected by escrow and dispute system
    ⭐ Top Rated4.5+ rating with 50+ completed orders
    💎 DiamondHighest verification - fully audited

    Pro Tip

    Always prioritize suppliers with "Trade Assured" and "Verified" badges. Your payments are protected by escrow.

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    In this article

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    Using Search Filters EffectivelyPlacing Your First OrderWhat is Trade Assurance?

    Still need help

    Talk to the Gloseg support team

    If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.

    Contact supportsupport@gloseg.comWhatsApp

    Trusted across African trade

    Gloseg Institutional Memberships & Trade Credentials

    Gloseg participates in leading African trade, due-diligence and payment institutions supporting trusted cross-border commerce.

    Institutional memberships & export registrations

    African trade ecosystem

    • African Union
    • Afreximbank
    • Ecobank, The Pan African Bank
    • Flutterwave
    • Pan African Chamber of Commerce and Industry
    • Asian-African Chamber of Commerce and Industry
    • Ethiopian Airlines
    • Kuehne and Nagel
    • DHL Global Forwarding
    • MSC Mediterranean Shipping Company
    • COSCO Shipping
    • Hapag-Lloyd
    • CMA CGM
    • Maersk

    Corporate memberships are listed separately from broader institutional ecosystem marks and from supplier credentials published on company profiles.

    Trade intelligence

    Join our African trade community

    Weekly intelligence on African market trends, newly verified suppliers, and live trade opportunities across the continent.

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    Gloseg

    Africa-focused B2B marketplace and trade platform connecting verified African suppliers with buyers worldwide. Escrow-backed payments and export documentation support are available on the platform.

    Gloseg HQ: Airport City,
    Liberation Road, Accra, Ghana, West Africa
    +233 208 717 534support@gloseg.com

    Also in London · Lagos · Monrovia · All offices

    For Buyers

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    Trust & compliance

    • Escrow-backed payments available
    • Supplier verification tiers
    • AfCFTA-aligned documentation guidance
    • TLS-encrypted platform

    Accepted payments

    • Visa
    • Mastercard
    • Verve
    • Mobile Money
    • Bank

    © 2026 Gloseg B2B Ltd, trading as Gloseg. All rights reserved. Registered in Ghana, headquartered in Accra, with group entities and registered presences in Liberia, Nigeria and the United Kingdom.

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