Gloseg - Africa's B2B Marketplace

1Processing Incoming Orders

Every order on Gloseg follows a defined lifecycle. Understanding each stage helps you fulfill orders efficiently and maintain a high seller rating.

gloseg.com/seller/orders

Order Management Table

Order IDBuyerAmountStatusAction

GLO-A7K3TradeCo Ltd$4,200NewView →

GLO-B2M9Accra Imports$1,850PackedView →

GLO-C5P1Dubai Trading$12,300ShippedView →

Order Lifecycle

Placed→

Confirmed→

Packed→

Shipped→

Delivered

SLA Requirements

24h

Confirm order

48h

Pack & prepare

72h

Ship & add tracking

SLA Breach Penalties

Missing SLA deadlines affects your seller score. Repeated breaches (3+ in 30 days) may result in reduced visibility or temporary listing suspension.

2Generating Shipping Documents

Gloseg auto-generates key shipping documents. Here's what you need for international trade.

Commercial Invoice

Auto-generated from order details. Includes buyer/seller info, product specs, HS codes, and pricing.

Certificate of Origin

Required for AfCFTA preferential tariffs. Generated when product has verified African origin.

Packing List

Detailed breakdown of package contents, weights, and dimensions.

Bill of Lading

Provided by freight forwarder. Upload to your order for buyer tracking.

AfCFTA Certificate of Origin

To qualify for preferential tariffs under AfCFTA, your Certificate of Origin must be issued by an authorized body in your country. Gloseg helps pre-fill the application.

3Working with Freight Forwarders

Gloseg partners with verified freight forwarders across Africa to help you ship reliably.

How to Assign a Freight Forwarder

Navigate to Order Details

Open the specific order you need to ship from your orders dashboard.

Click 'Assign Freight Forwarder'

Choose from Gloseg's verified network or add your own forwarder.

Enter Freight Quote

Add the freight quote and expected pickup date for the buyer's reference.

Confirm Pickup

The forwarder receives automated pickup instructions and the buyer is notified.

Incoterms Explained

Term	Full Name	What It Means
EXW	Ex Works	Buyer picks up from your warehouse.
FOB	Free on Board	You deliver to the port and load onto the vessel.
CIF	Cost, Insurance & Freight	You pay for shipping and insurance to destination port.

Most African B2B buyers prefer FOB or CIF terms. Offering CIF pricing makes it easier for buyers to compare quotes.

Order Fulfillment