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    Payments and billing

    How order payments are recorded, what fees apply, and how seller payouts are released.

    0 articles0 min of reading
    Help CenterPayments and billing

    About payments and billing

    Payment on Gloseg is tied to the order, not to a chat thread. Each payment step is recorded against the order so both sides read the same history.

    Buyer-side charges and seller-side commission are published in the Commission and Fee Schedule. Nothing is deducted that is not in that schedule.

    Payouts to sellers are released by Gloseg operations against order milestones. They are not instant, and the timing depends on the corridor and the payout method on file.

    If a figure on your order does not match what you expected, read the fee article first, then raise a support request with the order reference.

    All articles

    Start here

    1. 1Payment methods available on Gloseg
    2. 2How escrow-style order payments work
    3. 3Platform fees and commission explained
    4. 4Seller payout timelines and methods
    5. 5Invoices, receipts, and accounting records

    Governing documents

    Where a rule on this topic is contractual, it lives in the legal register.

    • Payments, Escrow and Payouts Terms
    • Payment Processing Terms
    • Refund and Dispute Policy

    Other categories

    • Buying on Gloseg
    • Selling on Gloseg
    • Shipping and delivery
    • Trade Assurance
    • Account and security
    • Getting started
    • Trust and safety

    Still need help

    Talk to the Gloseg support team

    If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.

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    Gloseg

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