Money
Payments and billing
How order payments are recorded, what fees apply, and how seller payouts are released.
About payments and billing
Payment on Gloseg is tied to the order, not to a chat thread. Each payment step is recorded against the order so both sides read the same history.
Buyer-side charges and seller-side commission are published in the Commission and Fee Schedule. Nothing is deducted that is not in that schedule.
Payouts to sellers are released by Gloseg operations against order milestones. They are not instant, and the timing depends on the corridor and the payout method on file.
If a figure on your order does not match what you expected, read the fee article first, then raise a support request with the order reference.
All articles
Still need help
Talk to the Gloseg support team
If this page did not answer your question, reach us with your order or request reference and we will pick it up from there.
