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How to Request a Refund on Gloseg
# How to Request a Refund on Gloseg Gloseg's Trade Assurance program protects every transaction. Your money is held securely in escrow until you confirm receipt of goods. ## When You're Eligible for a Refund - Order not received after expected delivery date - Wrong items received - Quality issues or defects - Quantity discrepancy - Damaged goods ## Step-by-Step Refund Process ### Step 1: Document the Issue Take clear photos of products, damage, packaging. Collect order confirmation, shipping documents, and communication with seller. ### Step 2: Contact the Seller First Go to your order, click "Message Seller", describe the issue clearly with evidence. Allow 48 hours for response. ### Step 3: Open a Refund Request 1. Navigate to the order in your dashboard 2. Click **"Request Refund"** 3. Select the reason and upload evidence 4. Specify refund amount (partial or full) 5. Submit your…