payments

Refund Processing Timelines

What to expect when receiving a refund from a Gloseg transaction. ## Refund Overview Refunds are processed after: - Successful dispute resolution - Order cancellation (before shipping) - Seller-initiated refund - Trade Assurance claim approval ## Processing Timeline by Method ### Bank Transfer - **Gloseg processing:** 1-3 business days - **Bank processing:** 2-5 business days - **Total:** 3-8 business days ### Card Payment (Visa/MC) - **Gloseg processing:** 1-2 business days - **Card network:** 5-10 business days - **Total:** 7-14 business days ### Cryptocurrency - **Gloseg processing:** 1-2 business days - **Blockchain confirmation:** Minutes to hours - **Total:** 1-3 business days ## Refund Amount ### Full Refund Includes: - Product cost - Original shipping (if seller fault) - Platform fees paid ### Partial Refund: - Percentage of product cost - Shipping pro-rated - Based on dispute…