trade-assurance

Trade Assurance Refund Timelines

Know when to expect your refund after a successful Trade Assurance claim. ## Refund Timeline Overview After your claim is approved, refunds are processed according to your original payment method. ## Processing Times by Payment Method ### Bank Transfer - Processing: 3-5 business days - Arrival: 1-3 additional business days - Total: 5-8 business days ### Card Payment (Visa/Mastercard) - Processing: 2-3 business days - Bank processing: 5-10 business days - Total: 7-14 business days ### Mobile Money - Processing: 1-2 business days - Arrival: Same day after processing - Total: 2-3 business days ## Refund Amount - Product cost: Always refunded - Shipping cost: Refunded if seller fault - Platform fees: Refunded in full - Currency conversion: Original rate applied ## Partial Refund Calculations If awarded partial refund: - Based on percentage of issue severity - Minimum 25%, maximum 100% -…