buying

Order Tracking and Management

# Order Tracking and Management Stay informed about your orders every step of the way. ## Order Status Stages ### 1. Order Placed Your order is confirmed and payment received. ### 2. Processing Seller is preparing your order: - Production (if applicable) - Quality check - Packaging ### 3. Shipped Order has been dispatched: - Tracking number provided - Carrier information available - Estimated delivery date ### 4. In Transit Track real-time location: - Shipment milestones - Customs clearance - Port arrivals ### 5. Delivered Order received at destination: - Confirm receipt - Release escrow payment - Leave review ## Tracking Your Orders ### Dashboard View Access Orders → Active Orders to see: - All current orders - Status indicators - Next action required ### Order Details Click any order for: - Complete timeline - Documents (invoice, BOL) - Communication history - Payment status ###…