shipping

Handling Shipping Delays

What to do when your shipment is delayed and how Gloseg can help. ## Common Causes of Delays ### Port Congestion - Major African ports often congested - Peak seasons worsen delays - Plan 5-7 extra days buffer ### Customs Holds - Document discrepancies - Random inspections - Missing permits/certificates ### Weather and Natural Events - Monsoon seasons - Port closures - Force majeure events ### Carrier Issues - Vessel delays - Equipment shortage - Route changes ## What to Do ### 1. Check Tracking - Verify latest status - Note where shipment is held - Look for delay reasons ### 2. Contact Seller - Ask for carrier contact - Request update from their forwarder - Discuss contingency plans ### 3. Contact Carrier - Use tracking number - Ask for specific delay reason - Get estimated new arrival ### 4. Consider Alternatives - Re-routing if major delay - Partial shipment release - Cancel if…